Our customer relationships are important to us. By allowing us to become a trusted, integral part of your business operation, you can expect objective advice, an understanding of what drives your business.
Steady Business Network LLC has created a FAQs page to help educate our clients and prospective individuals within the sector. This will consist of guides suitable for small business, educational purposes, and other source of information.
We strive to provide the best support to ensure clients and prospective individuals gather as much information as they can clearly, as it will help base decisions which will help them and their business.
Steady Business Network LLC requires anyone making a purchase or booking a service online, to register and have an account on the platform. The reason for this is to be able deliver the right services to you and provide you with a great experience whilst you are with us.
All information provided to us is held and used in the strictest of confidence. Your privacy is guaranteed with our service, and your details are not given out to any third party. We are, however, obliged to provide this information to official bodies, such as Courts and the Police, should we be asked or required to, by law.
Before purchasing any of our services we require you to register with us and provide identification. This can be a government identity card, passport, driver’s license, or any other official identification document with a recent photo, as well as a proof of address, which could be a recent (issued in the past 3 months) bank statement or utility bill issued in your name and showing your permanent address.
There may be several reasons why your account has been closed. Please contact our Customer Service Team to help you with this issue further.
A virtual office offers you a business address and a communication centre without an actual physical office. This service is ideal if you work from home, are just starting a business or do not have a fixed office location yet.
The term of our Virtual Office contract is 6, 9 or 12 months.
It is very simple to renew your virtual office contract. Simply visit the virtual office section on your account page, click ‘renew’ and make the required payment. You can also opt to have your virtual office renewed automatically at the end of every rental period, by clicking the box next to ‘auto renewal’. Auto renewal will only be confirmed once the payment is affected.
Our mailbox service gives you a uniquely addressed lockable box located on the premises of our post office. This service also comes with optional mail forwarding and remote mail check.
It only takes a few minutes to set up your mailbox.
You can collect your mail personally or you can choose to have it bundled and forwarded to an address of your choice.
The minimum term for the Mailbox contract is of 12 calendar months.
Once you activate your mail forwarding service, anything you receive in your mailbox will be forwarded to the address you provide. For mail forwarding you are required to give a valid physical address.
When you activate the remote mail check, you will be able to check the status of your mailbox online through our website.
We are open Monday to Friday between 9AM and 8PM and Saturday 10AM to 6PM for mail and parcel collection
When forwarding mail, we bundle together all mail received and send it to you in an unmarked envelope/pack. We charge the applicable postage/courier charge, according to the size/weight of the bundle of mail. There is also a handling fee of 15cents for every mail item included in the dispatch, 65cents for every registered item included in the dispatch and $2.50 for every parcel in the dispatch. We will send you Postage Top-up Invoices according to your usage levels.
We have clients all over the world, and can send mail to your overseas location. Please contact our customer services team for more information about our international forwarding services.
It is very simple to renew your mailbox. Simply visit your mailbox section on your account page, click renew and make the required payment. You can also opt to have your mailbox renewed automatically at the end of every rental period, by clicking the box next to auto renewal. Auto renewal will only be confirmed once the payment is affected.
Service Office Rental
We cannot guarantee receptionist services for privately owned office and desk spaces. However, each office space on our website will state whether it includes a receptionist or not.
Each office space advert will state if broadband is included. If you are still unsure after checking the property of your choice, the advertiser can be contacted to find out more information.
No. Payments are made directly with the property owner after viewing and confirming rental. However, the property owner may request a deposit upon signing of rental agreement.
You can provide a government identity card, passport, driver’s license or any other official identification document with a recent photo, as well as a proof of address, which could be a recent (issued in the past 3 months) bank statement or utility bill issued in your name and showing your permanent address.
Impartial advice to help
your company thrive
Our customer relationships are important to us. By allowing us to become a trusted, integral part of your business operation, you can expect objective advice, an understanding of what drives your business, access to a solid network, a reliable business hub and more. You can expect real results when you choose to base your business in one of our virtual office locations.
When you choose a virtual desk space, you’re choosing to give your global business real roots in the business capital of the world. Our dedicated, diligent and hardworking professional members are here to build your brand. We’ll be the eyes and ears of your organization, helping you to focus less on administrative tasks and more on driving your business forward. With incredibly competitive rates, why not see how we can transform the reputation of your business and the way you work?